Outdoor Furniture & Fire Pit Warranty
When you invest in outdoor furniture from PolyFurniture, you can enjoy lasting comfort, quality craftsmanship, and materials designed for outdoor living. Our furniture is backed by the manufacturer’s warranty applicable to each brand and product, giving you added confidence in your purchase. Below is an overview of warranty coverage and important details for the original purchaser.
Warranty Coverage
Warranty coverage varies by manufacturer, brand, product, and intended use. Many products are backed by a limited warranty covering eligible defects in materials and workmanship.
- Residential Use: Warranty periods may range from 5 to 20 years, depending on the brand and product.
- Commercial Use: Warranty periods may range from 2 to 10 years, depending on the brand and product.
What Is Covered
- Materials & Workmanship: Eligible defects under normal, intended use.
- Structural Integrity: Defects affecting the furniture’s stability, function, or intended use.
- Hardware & Components: Coverage for certain frames, fasteners, and components may vary by product.
- Product-Specific Coverage: Some products may have different warranty periods or coverage terms.
For complete warranty details, please refer to the manufacturer’s warranty for your specific product.
Material & Environmental Considerations
Outdoor furniture may naturally experience minor fading, scratches, stains, or changes from exposure to sunlight, temperature, and weather. These cosmetic changes generally do not affect structural integrity and may not be covered under the applicable manufacturer’s warranty.
Warranty Exclusions
Warranty coverage generally does not include:
- Unauthorized repairs, modifications, or alterations.
- Abuse, misuse, accidents, or improper use.
- Normal wear and tear or cosmetic changes.
- Improper assembly, care, cleaning, storage, or maintenance.
- Damage caused by environmental conditions or failure to follow manufacturer care guidelines.
Warranty Claims
If you discover a potential defect, please contact PolyFurniture.com for assistance. Warranty claims are subject to the specific terms, conditions, and procedures of the applicable manufacturer. Repair or replacement is determined at the manufacturer’s discretion, and shipping or handling costs may apply.